Support
How can we help you?
Tell us what's wrong. We reply by email within 48 hours — and if it's your book that's the issue, we fix it.
Response within 48 hours
By email, with a link to track your request.
We fix, not just reply
An illustration is regenerated, a passage rewritten, a validation email resent.
No account needed
Your request has its own tracking page, accessible via the link sent by email.
Step 1 of 2
What is it about?
Nothing is printed without your approval
You review the story and approve each illustration before printing. If a page isn’t right, you request a new version — it’s included.
See frequently asked questions