Frequently Asked Questions
Everything we’re asked before ordering.
Clear, straightforward answers. If yours isn’t here, write to us—someone will reply.
The Book
What is a Fabolia book?
An illustrated book where your child is the hero. The story is written just for them, characters are created from your photos, and it’s designed like a children’s picture book: thirteen illustrations, twelve of which are double-page spreads.
What is the printed book’s format?
A 21 × 28 cm album (portrait), with 32 inner pages, printed on silky coated 170 g/m² paper with matte lamination. Softcover in Premium, hardcover in Deluxe.
What exactly does the digital version include?
A 13-page illustrated PDF: the cover, then one double-page spread per story page. It’s the full book—nothing is removed compared to the printed version.
Is each book truly unique?
Yes. The story is written specifically for your order, and the illustrations are created just for that book. Two books based on the same theme will have different text and images.
From what age?
The books are designed to be read aloud from age 3, then read alone a little later. The narration style greatly influences the reading: the classic tale suits younger children, the epic tone fits older readers.
Characters
Who can be the hero of the book?
The child, of course, but also their doudou, pet, a parent, or grandparent. This choice is made at the first step and completely changes the book.
How many characters can a book have?
Up to four: one hero and three companions. Brother, sister, friend, parent, grandparent, doudou, pet, or magical object — combinations are unlimited.
Is a photo required?
Yes, for every real person in the book: the photo ensures the likeness. A doudou or pet can also be photographed, which is highly recommended. Only an invented magical object is described with words.
How is the likeness achieved?
Each photo is used to create an illustrated character in the chosen style. This character remains consistent from page to page: same face, hairstyle, outfit, from start to finish.
Can we create a book for an adult, couple, or company?
Not at the moment. These worlds exist in our studio but aren’t available for order yet: we prefer to offer them when they reach the quality of children’s books. Today, Fabolia does one thing only.
Creation
How long does it take?
The questionnaire takes about five minutes. The story is then sent to you for review, followed by the illustrations: allow a few minutes between each step while everything is produced.
What worlds and themes are offered?
Seven worlds — adventure, sports, nature, magic, emotions, celebrations, everyday life — and forty-one themes within them: pirates, dinosaurs, space, dance, forest, magic school, fear of the dark, birthday, cooking, and many more.
Can we invent the story completely?
Yes, and it’s a full path, not a fallback option. You describe what you have in mind — a memory, a family joke, a fear to tame — and the story is written from your description.
What illustration styles are available?
Five: 3D Animation, Watercolor, 2D Cartoon, Pastel Pencil, and Kawaii. You see a real example of each style before choosing, and the chosen style applies to all pages.
Can we change the way the story is told?
Yes. Five narration tones are offered: immersive first-person, classic tale, funny adventure, magical and poetic, or epic. It's the book's voice and greatly changes the read-aloud experience.
Can I add a dedication?
Yes, when ordering. It’s printed in the book — often the page you’ll reread years later.
Approval
How does the approval process work?
In two steps. First, you receive the full story to review and either approve or request a rewrite. Then the illustrations arrive and you approve them one by one. Only after your approval is the book assembled and printed if your plan includes it.
How many times can I request corrections?
As many times as needed before your final approval. A misspelled name, a face that doesn’t look right, an outfit changing from page to page: just tell us and the page will be regenerated.
What if I don’t like the result at all?
Contact us instead of approving. Our support team doesn’t just respond — they can trigger a new generation, fix a character, or redo a page on our side.
Do I have a deadline to approve?
Take all the time you need. Nothing is printed until you give your approval, and your order stays accessible in your account.
Ordering and Delivery
What’s the difference between the three plans?
Basic, at €16.90: the book in PDF format. Premium, at €34.90: the printed softcover album, delivered to your home. Deluxe, at €44.90: the PDF and hardcover album, delivered to your home. Delivery costs: calculated before payment. They depend on the address, copy quantity and page count and are payable in full, including with Deluxe. Digital plans have no delivery costs.
What payment methods do you accept?
Visa, Mastercard, and American Express cards via Stripe. Your bank details never pass through our servers. This is a one-time payment, no subscription.
What is the delivery time?
The PDF is available immediately after your approval. For printed plans, allow 7 to 10 business days for production and delivery within mainland France. Delivery costs: calculated before payment. They depend on the address, copy quantity and page count and are payable in full, including with Deluxe. Digital plans have no delivery costs.
Are shipping fees extra?
Delivery costs: calculated before payment. They depend on the address, copy quantity and page count and are payable in full, including with Deluxe. Digital plans have no delivery costs.
How can I track my order?
From your account, accessible via a login link sent by email. There you’ll find progress updates, proofreading steps, the PDF, and shipping tracking.
Your data
What happens to the photos I send?
They are used only to create the characters in your book. They are never shared with third parties, never used for anything else, and are deleted once the book is produced.
Do I need to create an account?
No password to remember: you receive a login link by email to access your space, where your orders and files are stored.
Can I request deletion of my data?
Yes, anytime, from the data deletion page or by contacting support. Requests are handled unconditionally.